Staff Design Researcher (Platform) — Remote-First Impact Leader

Coinbase, Inc.; United States; Hybrid; USD 217,000 - 228,000; Full time

Benefits offered by this job

Quarterly in-person surges

Job summary

Coinbase is seeking a Staff Design Researcher for the Platform Design and Research team. You will set the research vision across Identity, Payments, Developer Experience, and more to translate complex problems into product opportunities and shipped solutions.

You will lead research programs, design polished deliverables, and mentor partners while advancing a scalable research framework that elevates the entire Design and Research organization.

Qualifications

• 10+ years of professional experience in user research and product design.
• Ability to influence senior stakeholders with research-driven insights and compelling presentations.
• Expert-level proficiency in design tools (Figma or equivalent) and deliverables.

Responsibilities

• Define and own the research practice for Platform, setting vision, strategy, prioritization, and engagement models.
• Own and run Platform's recurring internal CSAT program, designing surveys and reporting results to leadership.
• Conduct generative, evaluative, and mixed-methods research with engineers, product managers, and end users.
• Drive design deliverables including prototypes, interaction flows, and visual storytelling.
• Partner with senior leaders as cross-functional lead across strategy planning and design presentations.
• Improve design consistency and contribute to design systems while building scalable research frameworks.
• Coach designers and product partners on research rigor and design craft.

Skills

Research leadership

Strategic influence

Prototyping design

AI in design

Tools

Figma

Job description

Coinbase is seeking a Staff Design Researcher for the Platform Design and Research team. You will set the research vision across Identity, Payments, Developer Experience, and more to translate complex problems into product opportunities and shipped solutions.

You will lead research programs, design polished deliverables, and mentor partners while advancing a scalable research framework that elevates the entire Design and Research organization.