Senior Personal Lines Service Leader & Coach

Relation Insurance Services; Newark (DE); On-site; USD 66,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Health and 401K benefits

Career development opportunities

Job summary

Relation Insurance Inc. is seeking a Personal Lines Service Leader to oversee the Personal Lines department, train team leads and account managers, and partner with leadership to deliver premier client service. The role requires a personal lines license, 8+ years in account management, a four-year degree, and proficiency with EPIC and AMS360; strong leadership and analytical skills are essential. This position offers competitive pay, comprehensive benefits, and opportunities for career growth.

Qualifications

• Requires 8+ years in insurance account management with personal lines focus.
• Valid Personal Lines license; insurance designations preferred (CISR/CIC/CPCU).
• Four-year degree preferred.
• Experience using EPIC and AMS360 strongly preferred.

Responsibilities

• Supervise the department and mentor staff.
• Lead team meetings and regular 1:1s for development and goal alignment.
• Collaborate with Team Leaders; provide feedback and needed information.

Skills

Leadership

Account management

Mentoring

Analytical skills

Presentation skills

Education

Bachelor's degree

Personal Lines license

CISR/CIC/CPCU certifications

Tools

EPIC

AMS360

Microsoft Office (Excel, Word)

Job description

Relation Insurance Inc. is seeking a Personal Lines Service Leader to oversee the Personal Lines department, train team leads and account managers, and partner with leadership to deliver premier client service. The role requires a personal lines license, 8+ years in account management, a four-year degree, and proficiency with EPIC and AMS360; strong leadership and analytical skills are essential. This position offers competitive pay, comprehensive benefits, and opportunities for career growth.