Lead Personal Lines Service Leader — Mentorship & Growth

Relation Insurance, Inc.; United States; Remoto; USD 66.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

401K plan

Paid time off

Health insurance

Descrizione del lavoro

Relation Insurance, Inc. is seeking a Service Leader for Personal Lines in multiple U.S. locations. The role oversees the department, trains team leads, and coaches client service staff while addressing escalated client issues.

Requires a Personal Lines license and 8+ years in account management within insurance, with a Four-year degree preferred. Proficiency in EPIC and AMS360 is strongly preferred and leadership skills are essential for success.

Competenze

• 8+ years of account management experience in personal lines insurance.
• License in Personal Lines required; related designations (CISR/CIC/CPCU) preferred.
• Bachelor's degree or higher preferred.
• Experience with EPIC and AMS360 systems preferred.
• Strong leadership and coaching skills.

Mansioni

• Supervise the Personal Lines team and mentor staff.
• Lead regular team meetings and 1:1s for development and alignment.
• Conduct annual performance reviews and hiring recommendations.
• Coordinate training, broking, risk control, and internal resources.
• Drive process improvements and leverage technology to enhance service.

Conoscenze

Account management

Leadership

Analytical skills

PowerPoint

Excel

Formazione

Four-year degree

Strumenti

EPIC

AMS360

Descrizione del lavoro

Relation Insurance, Inc. is seeking a Service Leader for Personal Lines in multiple U.S. locations. The role oversees the department, trains team leads, and coaches client service staff while addressing escalated client issues.

Requires a Personal Lines license and 8+ years in account management within insurance, with a Four-year degree preferred. Proficiency in EPIC and AMS360 is strongly preferred and leadership skills are essential for success.