Senior People Systems & Workforce Insights Leader – Remote

CSAA; Ohio; Remote; USD 168,000 - 224,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) in the United States seeks a Sr Manager, People Systems & Workforce Insights to lead multi-year HR technology and workforce analytics initiatives. This remote role governs HR systems, data security, reporting, and AI use, while guiding enterprise workforce insights across senior leadership.

You will manage the People Systems and Analytics team, drive governance, and partner with IT, Finance, Legal, and HR to optimize programs and controls.

Qualifications

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands-on HRIS platform expertise: Workday configuration, security, testing, and support.
• HR data, reporting, and analytics: Experience with data governance, reporting, dashboards, audits, and data quality.
• System implementation and enhancement work: Experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts across modules and business processes.
• Compliance, controls, and security: Experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
• Project, program and change management: Success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross-functional partnership: Experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Responsibilities

• Set and execute the multi-year division technology strategy, roadmap, and investment priorities, ensuring alignment with enterprise business, workforce, architecture, data, security, and AI strategies.
• Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance, influencing enterprise standards where workforce technology, employee data, or employee experience are affected.
• Oversee the division's technology budgeting, contracts, renewals, and implementation partners in collaboration with IT, Finance, Procurement, and Legal, shaping enterprise investment decisions and cross-functional priorities.
• Represent People and Community in enterprise technology, data, AI, security, and operating-model forums, influencing decisions to protect employee trust, strengthen organizational effectiveness, and deliver measurable enterprise value.
• Lead, develop, and organize the HR systems and analytics team, building capability, succession, and equitable access to development opportunities.
• Own the division's technology intake and prioritization, balancing business value, employee experience, risk, capacity, and enterprise standards.
• Serve as a process owner for assigned internal controls and ensure timely, accurate evidence for audits and regulatory reviews.
• Safeguard sensitive employee data and maintain human accountability for automated or AI-assisted decisions affecting employees.
• Improve platform reliability, service delivery, documentation, adoption, and employee and manager self-service.
• Shape enterprise workforce measures and decision frameworks by establishing trusted definitions, surfacing cross-functional implications, and challenging conclusions that are unsupported, inequitable, or inconsistent with employee data protections.
• Oversee the delivery of accurate executive workforce reporting and translate findings for senior enterprise leadership and, indirectly, the board of directors into clear business implications, limitations, and recommendations that influence enterprise workforce strategy, investment, organizational planning, and risk decisions.
• Advance self-service analytics and data literacy for HR partners and people leaders, building enterprise capability to use workforce information consistently, responsibly, and effectively.

Skills

Workday

HR data analytics

Data governance

Security & compliance

Project management

Cross-functional collaboration

Vendor management

HR reporting

Core HR processes

Education

BA/BS degree or equivalent

Job description

CSAA Insurance Group (CSAA IG) in the United States seeks a Sr Manager, People Systems & Workforce Insights to lead multi-year HR technology and workforce analytics initiatives. This remote role governs HR systems, data security, reporting, and AI use, while guiding enterprise workforce insights across senior leadership.

You will manage the People Systems and Analytics team, drive governance, and partner with IT, Finance, Legal, and HR to optimize programs and controls.