Senior People Operations Leader — Remote

Flourish Health; Clayton (NC); Remote; USD 80,000 - 94,000; Full time

Benefits offered by this job

401(k) matching

Home Office Stipend

Paid Time Off

Medical, Dental, Vision Insurance

Job summary

Flourish Health is hiring a strategic Senior Manager of People Operations to lead a growing HR function in a remote environment across the United States. You will oversee employee relations, benefits, HRIS, and compliance while guiding a team of HR professionals.

The role partners with leadership to scale programs, mitigate risk, and align people strategies with our mental health mission. Ideal candidates bring experience in scaling HR operations, managing complex employee relations, and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 8+ years in People Operations or HR with at least 3 years in a management role
• Extensive experience managing complex employee relations and terminations
• Expert knowledge of FMLA, ADA, and other leave management programs
• Deep expertise in multi-state employment law compliance and risk management
• Experience scaling HR operations in growing organizations
• Demonstrated ability to handle highly confidential matters

Responsibilities

• Lead and develop a team of HR professionals with coaching, mentorship, and performance management
• Build and scale the People Ops function to support organizational growth
• Be hands-on while delegating and training team members to take ownership as the team expands
• Foster continuous improvement of People Ops processes and systems
• Manage complex employee relations, investigations, and terminations
• Oversee FMLA, ADA, and leave programs across all organizations
• Audit HR practices and records to ensure compliance and mitigate risk
• Oversee benefits administration, renewal processes, vendor relations, and communications
• Lead open enrollment and act as escalation point for complex benefits issues
• Oversee HRIS and ATS data integrity and optimization
• Develop and track People Ops metrics for strategic decisions
• Ensure compliant employee records across systems

Skills

Strategic leadership

People operations

Employee relations

Multi-state compliance

HRIS & ATS administration

Benefits management

Risk management

Team management

Analytics & metrics

Education

Bachelor's degree in HR/Business

SHRM-SCP/SPHR (preferred)

Tools

HRIS

ATS

Job description

Flourish Health is hiring a strategic Senior Manager of People Operations to lead a growing HR function in a remote environment across the United States. You will oversee employee relations, benefits, HRIS, and compliance while guiding a team of HR professionals.

The role partners with leadership to scale programs, mitigate risk, and align people strategies with our mental health mission. Ideal candidates bring experience in scaling HR operations, managing complex employee relations, and