Senior People Operations Leader (Remote)

Flourish Health; South Carolina; Remote; USD 80,000 - 94,000; Full time

Benefits offered by this job

401(k) matching

Home Office Stipend

Paid Time Off

Medical, Dental, and Vision Insurance

Job summary

Flourish Health is seeking a strategic Senior Manager of People Operations to steward the HR function across multiple states, ensuring compliance, employee relations excellence, and scalable processes in a remote-enabled environment.

You will lead a team of HR professionals, manage benefits and HRIS systems, oversee leave programs, and partner with leadership to drive people strategies that support our mission in mental health. Strong governance and collaboration are essential.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 8+ years of progressive experience in People Operations or HR, with at least 3 years in a people management role.
• Extensive experience managing complex employee relations matters, including disciplinary actions, investigations, and terminations.
• Expert knowledge of FMLA, ADA, and other leave management programs.
• Deep expertise in multi-state employment law compliance and risk management.
• Demonstrated success scaling HR operations in a growing organization (mid-size to large company experience preferred).
• Exceptional judgment, discretion, and ability to handle highly sensitive and confidential matters.

Responsibilities

• Lead and develop a team of HR professionals, providing coaching, mentorship, and performance management.
• Build and scale the People Ops function to support organizational growth and health.
• Be consistently hands-on while strategically delegating and training team members to take ownership of key functions as the team expands
• Foster a culture of continuous improvement, regularly assessing and optimizing People Ops processes and systems
• Oversee employment law compliance across multiple states, ensuring adherence to federal, state, and local regulations
• Stay current on evolving employment legislation and proactively implement policy and process changes
• Partner with Director of People Operations on compliance matters and risk mitigation strategies
• Oversee benefits administration across multiple organizations, ensuring competitive and compliant offerings
• Manage annual benefits renewal processes, vendor relationships, and employee communications
• Lead open enrollment processes and serve as escalation point for complex benefits issues
• Oversee HRIS and ATS administration, ensuring data integrity and system optimization
• Develop and track key People Ops metrics to inform strategic decisions
• Ensure accurate and compliant employee records and documentation across all systems

Skills

Team leadership

Compliance

Employee relations

HRIS

Benefits administration

Education

Bachelor's degree in HR or related field

Job description

Flourish Health is seeking a strategic Senior Manager of People Operations to steward the HR function across multiple states, ensuring compliance, employee relations excellence, and scalable processes in a remote-enabled environment.

You will lead a team of HR professionals, manage benefits and HRIS systems, oversee leave programs, and partner with leadership to drive people strategies that support our mission in mental health. Strong governance and collaboration are essential.