Senior People Ops Leader - Scale & Compliance (Remote)

Flourish Health; North Carolina; Remote; USD 80,000 - 94,000; Full time

Benefits offered by this job

401(k) matching

Home Office Stipend

Paid Time Off

Medical, Dental, and Vision Insurance

Job summary

Flourish Health in the United States is seeking a Senior Manager of People Operations to lead and evolve our People Ops function as we scale from a small to a larger organization. This role blends strategic leadership with hands-on operational excellence in a remote environment.

You will oversee employee relations, benefits, HRIS, leave administration and compliance across multiple states, while growing and developing a team of HR professionals.

Qualifications

• Bachelor's degree or equivalent in HR or related field.
• 8+ years in People Operations or HR with at least 3 years in a management role.
• Experience managing complex employee relations, including disciplinary actions, investigations, and terminations.
• Expert knowledge of FMLA, ADA, and other leave management programs.
• Deep expertise in multi-state employment law compliance and risk management.
• Experience scaling HR operations in growing organizations (mid-size to large).
• Strong judgment and ability to handle sensitive matters.

Responsibilities

• Lead and develop a team of HR professionals with coaching and performance management.
• Scale the People Ops function to support organizational growth and health.
• Be hands-on while delegating and training team members to take ownership.
• Foster continuous improvement of People Ops processes and systems.
• Manage complex employee relations, investigations, and terminations.
• Oversee FMLA, ADA, and leave management across all entities.
• Audit HR practices and employee files for compliance and risk.
• Escalate sensitive situations and model Flourish values.
• Oversee benefits administration, renewals, vendor relations, and open enrollment.
• Manage HRIS and ATS administration and data integrity.
• Develop and track People Ops metrics to inform decisions.

Skills

Leadership

People Operations

Employee Relations

FMLA/ADA knowledge

Multi-State Compliance

HRIS/Benefits

HR Metrics

Remote team leadership

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS

ATS

Job description

Flourish Health in the United States is seeking a Senior Manager of People Operations to lead and evolve our People Ops function as we scale from a small to a larger organization. This role blends strategic leadership with hands-on operational excellence in a remote environment.

You will oversee employee relations, benefits, HRIS, leave administration and compliance across multiple states, while growing and developing a team of HR professionals.