Senior PC Network Support Tech – Classified Enclave, Secret

Northrop Grumman; Rolling Meadows (IL); On-site; USD 63,000 - 121,000; Full time

Benefits offered by this job

Health insurance

9/80 schedule

401k matching

Job summary

Northrop Grumman is hiring a PC Network Support Technician 4 to support IT Infrastructure & Operations in classified environments across multiple sites, including Rolling Meadows, IL. The role emphasizes senior help desk responsibilities, complex troubleshooting, and liaison with cyber personnel and enclave owners.

The position requires a Secret clearance, experience with AD, Windows, and cloud services, and the ability to work on-site in air-gapped networks.

Qualifications

• Current U.S. Government Secret security clearance; DoD 8570 IAM requirements or CE program eligibility.

Responsibilities

• Provide senior level end‑user support for classified workstations and enclave connectivity.
• Lead escalation for complex incidents and coordinate across enclaves and cyber teams.
• Ensure compliance with classified handling, access methods, and approved procedures.

Skills

End-user support

Active Directory

Windows OS

Network connectivity

Cloud services

Education

Bachelor’s degree or higher

Tools

ServiceNow

JIRA

PowerShell

Job description

Northrop Grumman is hiring a PC Network Support Technician 4 to support IT Infrastructure & Operations in classified environments across multiple sites, including Rolling Meadows, IL. The role emphasizes senior help desk responsibilities, complex troubleshooting, and liaison with cyber personnel and enclave owners.

The position requires a Secret clearance, experience with AD, Windows, and cloud services, and the ability to work on-site in air-gapped networks.