Secret-Clearance IT Tech: PC Network Support (2nd Shift)

Northrop Grumman; Palmdale (CA); On-site; USD 51,000 - 102,000; Full time

Benefits offered by this job

Flexible work arrangements

9/80 work schedule

401k matching

Job summary

Northrop Grumman Corp. (JP) seeks an IT Technician for Palmdale, CA on the Second Shift (1:00 PM–11:00 PM). The role provides PC and network support, server and desktop maintenance, and security-compliant IT operations in a classified environment.

Responsibilities include ticket management, user assistance, and collaboration with IT teams. Eligible candidates have a relevant degree and a current DOD Secret clearance; Top Secret eligibility is a plus.

Qualifications

• Associate degree or a high school diploma with relevant experience.
• Must have a DOD 8140 security certification (Security+ CE or greater).
• Current DOD Secret clearance required; Top Secret eligibility preferred.
• Ability to obtain and maintain access to Special Programs.
• Experience with Windows desktop OS, Microsoft Office and remote deployment methods.

Responsibilities

• Provide technical support for computers and networks.
• Install, troubleshoot, service, and repair PCs and related hardware and software.
• Assist users in using PCs and networks; assess needs and recommend software/hardware purchases.
• Maintain security and incident records; follow security regulations and processes for data handling.
• Coordinate with service desk, admins, and IT management; manage tickets and SLAs.
• Escalate issues requiring management attention and maintain high customer satisfaction.

Skills

Strong communication

Self-motivated

Problem solving

Customer service orientation

Education

Associate’s degree

Bachelor’s degree

DOD 8140 security certification

DOD Secret clearance

Top Secret eligibility

Special Programs access

Tools

Windows OS

Microsoft Office

SCCM

PowerShell

Active Directory

VMware VDI

Job description

Northrop Grumman Corp. (JP) seeks an IT Technician for Palmdale, CA on the Second Shift (1:00 PM–11:00 PM). The role provides PC and network support, server and desktop maintenance, and security-compliant IT operations in a classified environment.

Responsibilities include ticket management, user assistance, and collaboration with IT teams. Eligible candidates have a relevant degree and a current DOD Secret clearance; Top Secret eligibility is a plus.