Senior Payroll Tax SME & Resolution Lead

Intuit; Pittsburgh (Allegheny County); Remote; USD 90,000 - 140,000; Full time

Job summary

Intuit is hiring a Senior Payroll Tax Processor (SME) to lead the end-to-end resolution of payroll tax notices, amendments, and corrections. This role focuses on complex state and federal issues, mentoring junior staff, and driving process improvements while handling the most challenging cases in the queue.

The position emphasizes building team capability, coaching peers, and transferring knowledge through SOPs and KB articles. Remote, 20–40 hours weekly, with overtime eligibility.

Job description

Intuit is hiring a Senior Payroll Tax Processor (SME) to lead the end-to-end resolution of payroll tax notices, amendments, and corrections. This role focuses on complex state and federal issues, mentoring junior staff, and driving process improvements while handling the most challenging cases in the queue.

The position emphasizes building team capability, coaching peers, and transferring knowledge through SOPs and KB articles. Remote, 20–40 hours weekly, with overtime eligibility.