Remote Senior Payroll Tax Resolution SME

Intuit, Inc.; Phoenix (AZ); Remote; USD 41,000 - 76,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Staff Payroll Tax Processor to serve as a senior payroll tax SME on a team handling end-to-end resolution of notices, corrections, and amendments.

The role emphasizes problem solving, team development, and process improvement while focusing on tax defect resolution rather than processing payroll. The position requires senior expertise in multi-state payroll tax notices, amended returns (941-X, W-2c), and federal/state tax rules, with leadership and coaching

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of State and Federal payroll tax notice types with ability to draft penalty abatement requests and agency responses.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns.
• Deep knowledge of federal payroll tax law (FICA, FUTA, FITW) and state/local tax compliance.
• Experience leading or mentoring staff and coaching junior team members.

Responsibilities

• Resolve the most complex payroll tax notices across multiple quarters and states from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions.
• Maintain high productivity resolving correction and amendment requests with high accuracy.
• Monitor WIP and identify aging cases, blockers, and known issues with root-cause analysis.
• Serve as real-time resource for Senior Payroll Tax Processors and coach teammates.
• Conduct structured coaching sessions and document SBIC feedback.
• Contribute to team huddles, QA sessions, and process improvements.
• Author, review, and approve SOPs and KB articles; identify recurring errors and recommend corrections.
• Identify trends in compliance issues and drive resolutions with stakeholders.
• Support cross-functional collaboration to resolve interconnected issues end-to-end.

Skills

Payroll tax expertise

Tax defect resolution

Lead / SME

Coaching

Excel

Communication

SOPs/KB authoring

Multi-state tax

Education

Bachelor's/Associate in Accounting/Finance/Business

CPP preferred / EA differentiator

Tools

Excel

Job description

Intuit, Inc. is seeking a Staff Payroll Tax Processor to serve as a senior payroll tax SME on a team handling end-to-end resolution of notices, corrections, and amendments.

The role emphasizes problem solving, team development, and process improvement while focusing on tax defect resolution rather than processing payroll. The position requires senior expertise in multi-state payroll tax notices, amended returns (941-X, W-2c), and federal/state tax rules, with leadership and coaching