Senior Payments Solutions Engineering Manager

Early Warning Services LLC; Chicago (IL); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Healthcare Coverage

Job summary

Early Warning Services LLC is seeking a Sales Solutions Engineer Manager to blend technical depth with strategic sales expertise in the U.S. payments space.

You will lead client engagements, design tailored solutions, and collaborate with product teams to advance Paze capabilities. You will advise on tokenization, wallet integration, and payment workflows, driving end-to-end architectures across issuers, networks, and merchants in a fast-growing environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of progressive experience in payments or fintech solutions engineering, sales engineering, technical consulting, or solution architecture.
• Proven experience supporting issuers, processors, payment networks, token services, or digital-wallet integrations.
• Strong knowledge of payment tokenization, issuer-to-wallet provisioning, identity & verification, token assurance, and token lifecycle management.

Responsibilities

• Builds strong relationships with internal teams, external partners, issuers, payment networks, processors, merchants, acquirers, and technology vendors.
• Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.
• Leads technical discovery and solution design for enabling issuers and their card portfolios in digital wallets, including product and BIN eligibility, account/card verification, identity and verification, wallet terms and disclosures, provisioning decisions, activation, transaction enablement, and operational support.
• Explains network-tokenization and provisioning flows, wallet enrollment, in-app and push provisioning, web or app-to-app journeys, Token Service Provider and Token Requestor interactions, device binding, token assurance, cryptographic controls, and issuer or processor API integration.
• Defines end-to-end token lifecycle behavior from token request, eligibility and activation through suspend, resume, delete, replenish, replace, PAN update, account reissue, device change, fraud response, and termination; aligns lifecycle events across issuer systems, card networks, token services, wallets, and customer-service operations.
• Applies working knowledge of EMV and contactless or NFC standards to explain transaction flows, application selection, cardholder verification, terminal risk management, dynamic cryptograms, authorization data, and the roles of the card, device, contactless kernel, terminal, acquirer, network, and issuer.
• Advises clients on NFC tap-to-pay acceptance, NFC and contactless payment standards, terminal capabilities and configuration.
• Evaluates how contactless terminals detect and communicate with cards or wallet devices, select supported payment applications, exchange EMV data, apply CVM and transaction limits, generate and route authorization messages, and support certification, troubleshooting, and operational monitoring.
• Develops and presents payment solutions that align with client needs and integrate seamlessly with ecommerce platforms and the Paze digital wallet.
• Conducts technical presentations, workshops, architecture reviews, and demonstrations to educate clients on payment workflows, issuer and wallet integration, tokenization, contactless acceptance, compliance requirements, certification dependencies, and system capabilities.
• Creates comprehensive solution documentation, sequence flows, technical guides, integration requirements, and proposals tailored to client use cases.
• Defines, monitors, and reviews sales solutions engineering objectives to ensure alignment with business goals and operational success.
• Works with leadership to develop action plans that support the rapid growth of the Paze organization and acts as a communications channel between market trends, client feedback, and the Product team.
• Complies with all security policies and procedures to maintain the confidentiality, integrity, and availability of systems and data.

Skills

Sales engineering

Payments knowledge

Client solution design

Technical presentation

Leadership

Regulatory requirements

Education

Bachelor's degree in engineering, CS, or related fields

Tools

APIs

SDKs

Cloud platforms

Ecommerce integrations

Token services

Job description

Early Warning Services LLC is seeking a Sales Solutions Engineer Manager to blend technical depth with strategic sales expertise in the U.S. payments space.

You will lead client engagements, design tailored solutions, and collaborate with product teams to advance Paze capabilities. You will advise on tokenization, wallet integration, and payment workflows, driving end-to-end architectures across issuers, networks, and merchants in a fast-growing environment.