Payments Solutions Engineering Manager

Early Warning (Zelle); Scottsdale (AZ); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Early Warning (Zelle) is seeking a Sales Solutions Engineer Manager in the United States to blend technical acumen with sales skills for payment solutions. The role interfaces between the Sales team and clients, guiding architecture, tokenization, and wallet integrations within the U.S.

payments ecosystem. You will lead discovery, design tailored client solutions, and present comprehensive documentation while aligning with regulatory requirements and integration best practices.

Qualifications

• Bachelor's degree in engineering, computer science, or a related field.
• Typically, 8+ years of progressive experience in payments or fintech solutions engineering, sales engineering, technical consulting, or solution architecture.

Responsibilities

• Builds strong relationships with internal teams, external partners, issuers, payment networks, processors, merchants, acquirers, and technology vendors.
• Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.
• Leads technical discovery and solution design for enabling issuers and their card portfolios in digital wallets, including product and BIN eligibility, account/card verification, identity and verification (ID&V).
• Explains network-tokenization and provisioning flows, wallet enrollment, in-app and push provisioning, web or app-to-app journeys, Token Service Provider and Token Requestor interactions, device binding, token assurance, cryptographic controls, and issuer or processor API integration.
• Defines end-to-end token lifecycle behavior from token request, eligibility and activation through suspend, resume, delete, replenish, replace, PAN update, account reissue, device change, fraud response, and termination.
• Applies working knowledge of EMV and contactless or NFC standards to explain transaction flows, application selection, cardholder verification, terminal risk management, dynamic cryptograms, authorization data, and the roles of the card, device, contactless kernel, terminal, acquirer, network, and issuer.

Education

Bachelor's degree in engineering, computer science, or a related field

8+ years of experience in payments/fintech solutions engineering

Job description

Early Warning (Zelle) is seeking a Sales Solutions Engineer Manager in the United States to blend technical acumen with sales skills for payment solutions. The role interfaces between the Sales team and clients, guiding architecture, tokenization, and wallet integrations within the U.S.

payments ecosystem. You will lead discovery, design tailored client solutions, and present comprehensive documentation while aligning with regulatory requirements and integration best practices.