Remote Post-Pay Client Engagement Lead

Lyric; Denver (CO); Remote; USD 104,000 - 157,000; Full time

Job summary

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to translate payer needs into actionable requirements across the full implementation lifecycle. You will lead discovery, capture business, operational, data, and integration requirements, and guide cross-functional teams to design, test, and deploy payment integrity solutions.

You will own governance of artifacts, data mapping, and client communications, ensuring auditable, defensible outcomes in post-payment workflows.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum five years in healthcare payment integrity or payer operations.
• Three+ years leading client-facing implementations.
• Expert knowledge of post-payment payment integrity concepts.

Responsibilities

• Serve as the primary implementation lead for payer clients and main point of contact.
• Lead discovery sessions, reviews, and executive-ready updates.
• Build trusted client relationships and manage ownership, due dates, and decisions.
• Own requirements lifecycle, traceability, and change control.
• Ensure data mapping, validation, and readiness across teams.
• Coordinate cross-functional milestones from discovery through go-live and hypercare.

Skills

Stakeholder management

Requirements elicitation

Cross-functional leadership

Healthcare data concepts

Communication

Presentation

Problem solving

Education

Bachelor's degree in healthcare administration, business, information systems, data analytics, project management

Tools

Jira

Azure DevOps

Confluence

MS Office

Job description

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to translate payer needs into actionable requirements across the full implementation lifecycle. You will lead discovery, capture business, operational, data, and integration requirements, and guide cross-functional teams to design, test, and deploy payment integrity solutions.

You will own governance of artifacts, data mapping, and client communications, ensuring auditable, defensible outcomes in post-payment workflows.