Senior Patient Scheduling Specialist

The University of Kansas Health System; Kansas; On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Representative to coordinate and schedule appointments for patients, ensuring a seamless experience. The role requires effective communication with patients and clinical teams, managing high call volumes, and utilizing EPIC EMR scheduling.

A strong customer service background and familiarity with scheduling systems are essential. Candidates must have a high school diploma or equivalent and at least one year of experience in a healthcare setting.

Qualifications

• 1 or more years of healthcare-related work experience required.
• Experience in UKHS patient scheduling preferred.
• Ability to read, write, speak, and understand English.

Responsibilities

• Coordinate and schedule patient appointments efficiently.
• Manage high volume of incoming calls for patient scheduling.
• Educate patients on medical records required for appointments.

Skills

Customer service skills

Knowledge of EPIC EMR scheduling

Basic computer skills

Communication skills

Education

High School Graduate or GED

Some college coursework towards an Associate's or Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The University of Kansas Health System is seeking a Patient Scheduling Representative to coordinate and schedule appointments for patients, ensuring a seamless experience. The role requires effective communication with patients and clinical teams, managing high call volumes, and utilizing EPIC EMR scheduling.

A strong customer service background and familiarity with scheduling systems are essential. Candidates must have a high school diploma or equivalent and at least one year of experience in a healthcare setting.