Remote Cardiac Scheduling Specialist

The University of Kansas Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Associate to provide exceptional customer service, assist with insurance registration, and manage appointment coordination across cardiovascular medicine. Some work may occur in a call center or remote setting after demonstrated proficiency.

The role requires high school graduation, basic health care customer service experience, and familiarity with MyChart and EMR systems.

Qualifications

• High School Graduate or GED required.
• Six months direct customer service in a health care field.
• College coursework toward a related degree is preferred.

Responsibilities

• Handle high-volume calls and provide exam-related information to patients.
• Verify demographics and insurance information; manage scheduling requests.
• Assist with MyChart activation and online check-in; support front desk operations.
• Coordinate patient itineraries and referrals; ensure accurate order entry in the system.
• Maintain patient confidentiality and assist care team with scheduling workflows.

Skills

Fluent English

Customer service

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Education

High School Graduate or GED

College coursework towards an Associate's or Bachelor’s Degree

Tools

Epic Cadence

MyChart

EMR

Job description

The University of Kansas Health System is seeking a Patient Scheduling Associate to provide exceptional customer service, assist with insurance registration, and manage appointment coordination across cardiovascular medicine. Some work may occur in a call center or remote setting after demonstrated proficiency.

The role requires high school graduation, basic health care customer service experience, and familiarity with MyChart and EMR systems.