Patient Services Specialist | Front Desk & Scheduling

The University of Kansas Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Patient Service Representative to support front desk operations across multiple clinic sites. You will greet patients, verify and update demographic and insurance information, schedule and cancel appointments, and collect copays and outstanding balances to ensure a smooth patient flow.

In this role you will enter patient data into the EMR, answer and triage phone calls, route information to nursing and medical staff, and help

Responsibilities

• Greets customers in a prompt, courteous manner and verifies patient information.
• Obtains insurance cards and updates patient demographics in the EMR.
• Schedules, coordinates, and adjusts patient appointments based on requests and provider schedules.

Job description

The University of Kansas Health System in Kansas City is seeking a Patient Service Representative to support front desk operations across multiple clinic sites. You will greet patients, verify and update demographic and insurance information, schedule and cancel appointments, and collect copays and outstanding balances to ensure a smooth patient flow.

In this role you will enter patient data into the EMR, answer and triage phone calls, route information to nursing and medical staff, and help