Remote-Eligible Patient Scheduling Specialist

The University of Kansas Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Associate to support specialty and general scheduling on the Southlake Campus. You will manage high volumes of calls, verify insurance, and guide patients through MyChart and EMR systems to ensure accurate appointment processing.

Ideal candidates bring solid customer service experience in healthcare, comfort with basic software, and a patient-focused approach to coordinating tests, visits, and referrals.

Qualifications

• High school diploma or GED required.
• Minimal six months of direct customer service in health care.
• Proficiency with basic office software and patient data entry.

Responsibilities

• Handle high-volume scheduling and calls with courtesy.
• Register patients in MyChart/EMR and verify demographics/insurance.
• Process referrals, appointments, and pre-certifications as needed.
• Assist with front desk duties and patient check-in/check-out processes.

Skills

Customer service

Communication

Problem resolution

Education

High School Diploma or GED

College coursework toward Associate/Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Job description

The University of Kansas Health System is seeking a Patient Scheduling Associate to support specialty and general scheduling on the Southlake Campus. You will manage high volumes of calls, verify insurance, and guide patients through MyChart and EMR systems to ensure accurate appointment processing.

Ideal candidates bring solid customer service experience in healthcare, comfort with basic software, and a patient-focused approach to coordinating tests, visits, and referrals.