Senior Patient Financial Clearance Specialist - Remote

VCU Health; Charlotte (NC); Teletrabalho; USD 25 000 - 39 000; Tempo integral

Resumo da oferta

VCU Health is seeking a Patient Financial Clearance Senior who excels in customer service and accuracy. The role manages registration data, verifies insurance eligibility, and assists with financial counseling to secure clean patient accounts. Mentors new staff and supports department-wide initiatives.

Responsibilities include communicating with patients and staff, reconciling data, and applying policy-driven plan changes within EPIC to ensure correct billing and scheduling adherence.

Qualificações

• Minimum three years of experience in a health care setting.
• Experience with commercial, managed care and governmental health insurance plans.
• Strong customer service and data accuracy within EPIC systems.

Responsabilidades

• Register patients and ensure accurate demographic and third-party payer data.
• Verify insurance eligibility and benefits prior to appointments.
• Enter information into EPIC and other systems with high accuracy.
• Collect co-pays when applicable and assist with financial counseling.

Conhecimentos

Customer service

EPIC registration

Data accuracy

Communication skills

Formação académica

High School Diploma

Ferramentas

Microsoft Office

EPIC

Descrição da oferta de emprego

VCU Health is seeking a Patient Financial Clearance Senior who excels in customer service and accuracy. The role manages registration data, verifies insurance eligibility, and assists with financial counseling to secure clean patient accounts. Mentors new staff and supports department-wide initiatives.

Responsibilities include communicating with patients and staff, reconciling data, and applying policy-driven plan changes within EPIC to ensure correct billing and scheduling adherence.