Senior Patient Care & Scheduling Specialist

Mass General Brigham; Waltham (MA); Híbrido; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking

Great benefits

Descripción de la vacante

Mass General Brigham in Waltham, MA is seeking a Sr. Practice Assistant to support patients through their care journey in a dynamic clinical setting. You will schedule visits, check-in/check-out, triage routine inquiries, and ensure accurate EPIC documentation.

The role emphasizes patient communication, multitasking, and strong organizational skills in a busy cancer institute environment with comprehensive benefits and parking benefits.

Formación

• High School Diploma or Equivalent required.
• 3–5 years office experience recommended.
• Strong MS Office skills and proficiency with Outlook, Word, Excel, and PowerPoint.

Responsabilidades

• Schedule patient visits and manage appointment records.
• Assist callers with routine inquiries and triage as needed.
• Handle check-in/check-out duties and billing form processing.
• Scan documents to the patient medical record (EPIC).
• Serve as a Super User for scheduling, registration and billing systems.

Conocimientos

MS Office

Outlook

Word

Excel

PowerPoint

Communication

Time management

Proofreading

Phone skills

Email drafting

Educación

High School Diploma or Equivalent

Herramientas

EPIC

Descripción del empleo

Mass General Brigham in Waltham, MA is seeking a Sr. Practice Assistant to support patients through their care journey in a dynamic clinical setting. You will schedule visits, check-in/check-out, triage routine inquiries, and ensure accurate EPIC documentation.

The role emphasizes patient communication, multitasking, and strong organizational skills in a busy cancer institute environment with comprehensive benefits and parking benefits.