Senior Medical Practice Operations Coordinator

Mass General Brigham; Waltham (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham is seeking an experienced administrative professional to support Primary Care Associates in Waltham. You will manage scheduling, patient check-in/out, billing forms, and document handling to ensure smooth clinic operations.

In this role, you’ll act as a Super User for scheduling and billing systems, assist staff, and help maintain accurate records. Strong MS Office skills and excellent communication are essential, with a focus on accuracy and compassionate patient service.

Qualifications

• Education: High School Diploma or Equivalent required; degree not replaceable by experience.
• Experience: 3–5 years of office experience required.
• Strong MS Office skills: advanced Outlook, Word, Excel, PowerPoint.

Responsibilities

• Schedule and coordinate patient appointments; perform check-in/check-out duties.
• Process patient billing forms and scan documents to patient medical records.
• Act as Super User for scheduling, registration and billing systems; train others.
• Oversee daily activities of practice staff in collaboration with Supervisor.

Skills

Time management

Communication

Organization

Attention to detail

Phone etiquette

Education

High School Diploma or Equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Mass General Brigham is seeking an experienced administrative professional to support Primary Care Associates in Waltham. You will manage scheduling, patient check-in/out, billing forms, and document handling to ensure smooth clinic operations.

In this role, you’ll act as a Super User for scheduling and billing systems, assist staff, and help maintain accurate records. Strong MS Office skills and excellent communication are essential, with a focus on accuracy and compassionate patient service.