Senior Clinical Scheduler & Patient Access Lead

Mass General Brigham Incorporated; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham Cancer Institute is growing and is seeking dedicated Sr. Practice Assistants to join Brigham & Women's Hospital.

You will coordinate patient scheduling and partner with clinical and administrative teams to ensure seamless access to care and efficient clinic operations. This role supports patient flow, check-in/out duties, and triage inquiries, with opportunities to train others and act as a system Super User for scheduling, registration, and billing.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of office experience.
• Strong MS Office skills (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Support scheduling and patient visits across the clinic.
• Handle check-in/check-out duties and appointment records.
• Assist with inquiries and triage, and manage billing forms and EPIC documentation.
• Serve as a Super User for scheduling, registration, and billing systems.

Skills

Communication skills

Time management

Organizational skills

Proofreading

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Mass General Brigham Cancer Institute is growing and is seeking dedicated Sr. Practice Assistants to join Brigham & Women's Hospital.

You will coordinate patient scheduling and partner with clinical and administrative teams to ensure seamless access to care and efficient clinic operations. This role supports patient flow, check-in/out duties, and triage inquiries, with opportunities to train others and act as a system Super User for scheduling, registration, and billing.