Senior Patient Access & Scheduling Specialist

The General Hospital Corporation; Boston (MA); Hybrid; USD 30.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Paid time off

Parental leave

Zusammenfassung

Mass General Brigham in Boston is seeking a patient scheduling coordinator to guide new patients through intake and scheduling, coordinate consultations with providers and referring offices, and serve as the primary contact for new patients.

You will gather insurance information, medical records, referrals, images, and patient details; schedule appointments based on diagnosis and provider availability; and keep care teams informed by communicating new consultations and updating records in the

Qualifikationen

• High school diploma or equivalent required.
• Bachelor's degree in a related field preferred.
• 3-5 years of scheduling experience in an administrative medical office setting.
• Strong communication and organizational skills.
• Ability to manage multiple priorities at once.
• Excellent attention to detail.
• Strong problem-solving skills.
• Effective time management skills.

Aufgaben

• Guide new patients through the intake and scheduling process.
• Coordinate consultations with patients, referring offices, and providers.
• Serve as a go-to contact for new patients and referring offices.
• Gather and organize insurance information, medical records, referrals, images, and patient details.
• Schedule appointments based on diagnosis, urgency, and provider availability.
• Connect care teams by communicating new consultations to the appropriate departments.
• Respond to patients and referring offices promptly and professionally.
• Coordinate transportation through Care Van services when needed.
• Maintain accurate information using electronic health records and other systems.
• Keep the intake process moving by using technology and resources efficiently.

Kenntnisse

Scheduling experience

Communication skills

Organizational skills

Multitasking

Attention to detail

Problem-solving skills

Time management

Ausbildung

High school diploma

Bachelor's degree preferred

Jobbeschreibung

Mass General Brigham in Boston is seeking a patient scheduling coordinator to guide new patients through intake and scheduling, coordinate consultations with providers and referring offices, and serve as the primary contact for new patients.

You will gather insurance information, medical records, referrals, images, and patient details; schedule appointments based on diagnosis and provider availability; and keep care teams informed by communicating new consultations and updating records in the