Senior Patient Care & Scheduling Specialist

Jobtome; Elizabeth (NJ); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team and ensure smooth patient flow and service excellence. The role emphasizes billing support, insurance verification, and coordination of care within Lean processes.

A strong emphasis on customer service and teamwork is required. Hours are from Monday to Friday, 8am-5pm, with on-site responsibilities at the Colorado Springs location.

Qualifications

• High School Diploma / GED required.
• 2+ years of customer service or healthcare related experience.
• Intermediate proficiency in MS Word, Excel and Outlook; able to use multiple web applications.

Responsabilités

• Greets patients and manages wait time.
• Check-in/out tasks including insurance verification and pre-authorizations.
• Collects co-payments and manages cashier box.
• Lead other team members and coordinate with care team.
• Answer phones and schedule appointments.
• Manage medical records and maintain logs.

Connaissances

Customer service

Healthcare experience

Leadership

Scheduling

Phone triage

EMR knowledge

Bilingual: Spanish & English

Formation

High School Diploma / GED

Outils

MS Word

Excel

Outlook

EMR software

Description du poste

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team and ensure smooth patient flow and service excellence. The role emphasizes billing support, insurance verification, and coordination of care within Lean processes.

A strong emphasis on customer service and teamwork is required. Hours are from Monday to Friday, 8am-5pm, with on-site responsibilities at the Colorado Springs location.