Senior Patient Care & Scheduling Lead

Jobtome; Palmer Lake (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

Short-term disability

Long-Term Disability

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Senior Patient Care Coordinator in Colorado Springs to deliver patient-centered service. You will greet patients, verify insurance, collect payments, and manage records while leading a small team and coordinating daily tasks.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple systems. Hours are Mon–Fri, 8am–5pm, with comprehensive benefits and career opportunities.

Qualifications

• High School Diploma / GED required.
• 2+ years of customer service or healthcare experience.
• Proficient with MS Word, Excel, Outlook and multiple web applications.

Responsibilities

• Greet patients and manage wait times.
• Complete check-in/out, verify insurance, pre-authorizations, and collect documents.
• Collect co-pays, co-insurance, and deductibles and issue receipts.
• Lead other team members.
• Schedule appointments and answer phones.
• Manage medical records and ensure proper filing.
• Maintain relationships with patients, staff and the public.
• Identify solutions to non-standard requests.
• Plan and coordinate work to meet objectives.
• Coordinate team tasks as needed.
• Perform other duties as assigned.

Skills

Customer service

MS Word

MS Excel

Outlook

Team leadership

Scheduling experience

EMR knowledge

Bilingual (Spanish/English)

Education

High School Diploma / GED

Tools

EMR software

Job description

UnitedHealth Group is seeking a Senior Patient Care Coordinator in Colorado Springs to deliver patient-centered service. You will greet patients, verify insurance, collect payments, and manage records while leading a small team and coordinating daily tasks.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple systems. Hours are Mon–Fri, 8am–5pm, with comprehensive benefits and career opportunities.