Senior Patient Care & Scheduling Coordinator

Jobtome; Castle Rock (SD); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Medical Plan

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Paid Time Off

Job summary

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team and ensure efficient patient flow at the Colorado Springs location. The role emphasizes excellent customer service, medical records management, and coordination of appointments, with opportunities to lead team members and optimize processes.

The position requires a High School Diploma or GED and 2+ years in customer service or healthcare.

Qualifications

• High School Diploma / GED.
• 2+ years of customer service or healthcare related experience.
• Intermediate level of proficiency in MS Word, Excel, and Outlook, including the ability to use multiple web applications.
• Bilingual in Spanish and English (preferred).

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and pre-authorizations.
• Collect co-payments, co-insurance, and deductibles and issue receipts.
• Lead other team members and coordinate scheduling.
• Answer phones and schedule appointments.
• Manage medical records and ensure proper documentation.

Skills

Customer service

Healthcare experience

Leadership

Multitasking

Communication

Education

High School Diploma / GED

Tools

MS Word

Excel

Outlook

EMR software

Job description

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team and ensure efficient patient flow at the Colorado Springs location. The role emphasizes excellent customer service, medical records management, and coordination of appointments, with opportunities to lead team members and optimize processes.

The position requires a High School Diploma or GED and 2+ years in customer service or healthcare.