Senior Patient Care Concierge & Team Lead

Jobtome; Larkspur (CA); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group seeks a Senior Patient Care Coordinator to support the care team, ensure excellent service, and help meet financial, clinical, and service goals. The role emphasizes Lean processes and collaboration across departments.

Hours are Mon-Fri 8am-5pm at our Colorado Springs location; duties include insurance verification, pre-authorizations, scheduling, records management, and patient communications. The position offers a comprehensive benefits package and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or healthcare experience.
• Proficiency in MS Word, Excel, and Outlook.

Responsibilities

• Greet patients and manage wait times.
• Verify insurance and complete pre-authorizations.
• Collect payments and manage cashier duties.
• Schedule appointments and answer phones.
• Maintain medical records and logs.
• Coordinate team efforts and support care providers.

Skills

Customer service

Bilingual (Spanish)

Team collaboration

Multi-tasking

Education

High School Diploma / GED

Tools

MS Word

Excel

Outlook

EMR software

Job description

UnitedHealth Group seeks a Senior Patient Care Coordinator to support the care team, ensure excellent service, and help meet financial, clinical, and service goals. The role emphasizes Lean processes and collaboration across departments.

Hours are Mon-Fri 8am-5pm at our Colorado Springs location; duties include insurance verification, pre-authorizations, scheduling, records management, and patient communications. The position offers a comprehensive benefits package and growth opportunities.