Senior Patient Care Coordinator: Care & Scheduling Lead

Jobtome; Rye (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group in Colorado Springs seeks a Senior Patient Care Coordinator to support the care team, perform check-in/out tasks, verify insurance, and manage records, while upholding Lean processes to meet financial, clinical, and service goals.

Hours are 8am-5pm, Monday through Friday, at 6340 Barnes Rd. The role requires a HS diploma and 2+ years in healthcare or customer service, with MS Word/Excel/Outlook and EMR proficiency. Join a team committed to high-quality patient care.

Qualifications

• High School Diploma / GED.
• 2+ years of customer service or healthcare related experience.
• Intermediate level proficiency in MS Word, Excel, and Outlook, including the ability to use multiple web applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks to include insurance verification, precertification of procedures, and collecting required documents.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Leads other members of the team.
• Answers phones and schedules appointments.
• Manages medical records and ensures correspondence is scanned/ filed; maintains logs.
• Establishes relationships with patients, employees, and the public.
• Demonstrates depth of knowledge in own function; acts as a resource to others.
• Proactively identifies solutions to non-standard requests and solves problems.
• Plans, prioritizes, and coordinates work to meet objectives.

Skills

Customer service

Healthcare experience

Leadership

Communication

Time management

Education

High School Diploma / GED

Tools

MS Word

MS Excel

Outlook

EMR software

Job description

UnitedHealth Group in Colorado Springs seeks a Senior Patient Care Coordinator to support the care team, perform check-in/out tasks, verify insurance, and manage records, while upholding Lean processes to meet financial, clinical, and service goals.

Hours are 8am-5pm, Monday through Friday, at 6340 Barnes Rd. The role requires a HS diploma and 2+ years in healthcare or customer service, with MS Word/Excel/Outlook and EMR proficiency. Join a team committed to high-quality patient care.