Senior Patient Care Coordinator – Lead & Elevate Care

Jobtome; Cañon City (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k)

Education reimbursement

Job summary

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team, ensure accurate insurance verification and precertification, and deliver exceptional customer service. The role emphasizes Lean process adherence, cross-functional collaboration, and meeting clinical and service goals.

Location is Colorado Springs, CO, with hours Monday–Friday 8am–5pm. Responsibilities include patient greeting, scheduling, records handling, and supporting a high-performing team in a

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or healthcare experience.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Greet patients and manage wait times.
• Perform check-in/check-out tasks including insurance verification and preauthorizations.
• Collect co-pays and manage cashier duties per policy.
• Lead other team members and coordinate walk-in patients.
• Answer phones, schedule appointments, and handle inquiries.
• Maintain medical records and ensure proper logging and filing.

Skills

Customer service

Healthcare experience

Leadership

Time management

Education

High School Diploma / GED

Tools

MS Word

MS Excel

Outlook

Job description

UnitedHealth Group is seeking a Senior Patient Care Coordinator to support the care team, ensure accurate insurance verification and precertification, and deliver exceptional customer service. The role emphasizes Lean process adherence, cross-functional collaboration, and meeting clinical and service goals.

Location is Colorado Springs, CO, with hours Monday–Friday 8am–5pm. Responsibilities include patient greeting, scheduling, records handling, and supporting a high-performing team in a