Senior Patient Care Coordinator — Care Access & Support

Jobtome; Kansas; On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan Options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Short-term Disability

Long-Term Disability

Job summary

UnitedHealth Group is hiring a Senior Patient Care Coordinator in Colorado Springs, CO. The role focuses on front-desk patient flow, insurance verification, pre-authorizations, and cash handling while ensuring high-quality customer service and Lean process adherence.

Responsibilities include greeting patients, scheduling, records handling, and serving as a resource for the care team. Experience in healthcare and EMR software is preferred; bilingual Spanish/English is a plus.

Qualifications

• High School Diploma / GED required.
• 2+ years of customer service or healthcare related experience.
• Proficiency in MS Word, Excel, and Outlook required.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and pre-authorizations.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Leading other members of the team and coordinating workloads.
• Answering phones and scheduling appointments.

Skills

Customer service

Healthcare experience

Software proficiency

Bilingual in Spanish and English

Education

High School Diploma / GED

Tools

EMR software

Job description

UnitedHealth Group is hiring a Senior Patient Care Coordinator in Colorado Springs, CO. The role focuses on front-desk patient flow, insurance verification, pre-authorizations, and cash handling while ensuring high-quality customer service and Lean process adherence.

Responsibilities include greeting patients, scheduling, records handling, and serving as a resource for the care team. Experience in healthcare and EMR software is preferred; bilingual Spanish/English is a plus.