Senior Patient Care Coordinator & Front Desk Lead

Optum; Kansas; On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) savings plan

Education reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum is seeking a Senior Patient Care Coordinator in Colorado Springs to execute clinic processes, support the care team, and ensure top-tier customer service. Hours are Monday–Friday, 8am–5pm, on site at 6340 Barnes Rd.

Responsibilities include insurance verification, check-in/out duties, payments, records and coordination of care with lean processes. The role emphasizes teamwork, problem-solving, and leadership within a healthcare setting.

Qualifications

• High School Diploma / GED.
• 2+ years of customer service or healthcare related experience.
• Intermediate proficiency in MS Word, Excel, and Outlook.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Verify insurance and complete pre-authorizations or precertifications.
• Collect co-pays and manage cashier deposits.
• Lead other team members and coordinate with care team.

Skills

Customer service

Leadership

Healthcare communication

Tools

MS Word

Excel

Outlook

EMR software

Job description

Optum is seeking a Senior Patient Care Coordinator in Colorado Springs to execute clinic processes, support the care team, and ensure top-tier customer service. Hours are Monday–Friday, 8am–5pm, on site at 6340 Barnes Rd.

Responsibilities include insurance verification, check-in/out duties, payments, records and coordination of care with lean processes. The role emphasizes teamwork, problem-solving, and leadership within a healthcare setting.