Patient Care Coordinator & Front Desk Lead

Optum; Castle Rock (SD); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental, Vision, Life Insurance

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee assistance program

Job summary

Optum is seeking a Senior Patient Care Coordinator in Colorado Springs, CO. You will deliver excellent customer service, support the care team, and ensure efficient check-in/out, scheduling, and records management in a Lean environment.

The role requires 2+ years in customer service or healthcare, HS diploma, and proficiency with MS Word/Excel/Outlook. Hours are Monday–Friday, 8am–5pm, with benefits and growth opportunities.

Qualifications

• High School Diploma / GED.
• 2+ years of customer service or healthcare related experience.
• Proficiency in MS Word, Excel, and Outlook with ability to use multiple web applications.

Responsibilities

• Greet patients as they arrive and manage wait time.
• Complete check-in/check-out tasks, verify insurance, and obtain pre-authorizations.
• Collect co-pays, co-insurance, and deductibles; issue receipts.

Skills

Customer service

Healthcare experience

Bilingual in Spanish and English

Education

High School Diploma / GED

Tools

MS Word

MS Excel

Outlook

Job description

Optum is seeking a Senior Patient Care Coordinator in Colorado Springs, CO. You will deliver excellent customer service, support the care team, and ensure efficient check-in/out, scheduling, and records management in a Lean environment.

The role requires 2+ years in customer service or healthcare, HS diploma, and proficiency with MS Word/Excel/Outlook. Hours are Monday–Friday, 8am–5pm, with benefits and growth opportunities.