Senior Patient Care Coordinator: 24/7 Scheduling & Support

Jobtome; Enterprise (NV); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

401(k) with company match

Job summary

UnitedHealth Group seeks a Senior Patient Care Coordinator to greet, register, and assist patients with appointments and payments. Responsibilities include processing PCP captures, eligibility checks, and coordinating referrals in a fast-paced clinic environment.

The role covers on-site responsibilities with 24/7 clinic hours, travel to other locations for audits, and collaboration with clinical staff to maintain smooth patient flow. Experience in healthcare settings is preferred.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience with strong communication in person and over the phone.
• Intermediate proficiency with Microsoft Office applications.

Responsibilities

• Provide excellent customer service and address complaints; assist with service recovery as needed.
• Check in patients, collect copays, handle cash, and ensure PCI compliance.
• Schedule appointments and route calls; support clinic operations and referrals.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office

EHR systems

Phone systems

Job description

UnitedHealth Group seeks a Senior Patient Care Coordinator to greet, register, and assist patients with appointments and payments. Responsibilities include processing PCP captures, eligibility checks, and coordinating referrals in a fast-paced clinic environment.

The role covers on-site responsibilities with 24/7 clinic hours, travel to other locations for audits, and collaboration with clinical staff to maintain smooth patient flow. Experience in healthcare settings is preferred.