Front Desk Lead: Patient Care & Scheduling

Colorado Psychiatric; Evergreen (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group is seeking a Senior Patient Care Coordinator to greet patients, register them, and manage the flow of appointments in a primary care setting. The role involves insurance verification, precertifications, and processing payments with accuracy.

The position requires strong customer service, medical office experience, and proficiency in Microsoft Office. Training may occur at multiple clinic locations, with shifts Monday through Friday.

Qualifications

• High School Diploma or GED required.
• 2+ years of face-to-face or telephonic customer service experience.
• 1+ years of experience in a medical office.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greets patients upon arrival and manages wait time.
• Complete check-in/check-out tasks, verify insurance, and prepare documents.
• Collects co-pays, co-insurance, and deductibles and issues receipts.
• Manage cashier box and daily deposits per policy.
• Lead other team members and coordinate walk-in patients.
• Answer phones and schedule appointments.
• Process medical records requests and maintain logs.
• Establish professional relationships with patients and staff.

Skills

Customer service

Communication

Office software

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Senior Patient Care Coordinator to greet patients, register them, and manage the flow of appointments in a primary care setting. The role involves insurance verification, precertifications, and processing payments with accuracy.

The position requires strong customer service, medical office experience, and proficiency in Microsoft Office. Training may occur at multiple clinic locations, with shifts Monday through Friday.