Senior Patient Care Coordinator: 4x10 Shifts On-Call

Jobtome; Mount Charleston (NV); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group in Las Vegas, NV is seeking a Senior Patient Care Coordinator who greets and registers patients, assists with scheduling, and supports the clinical team. The role involves collecting copays, handling cash, and maintaining PCI compliance while ensuring a smooth patient flow across the clinic.

Open 24/7 clinic hours with varied shifts; travel to other locations for audits may be required. Strong communication, multi-tasking, and experience with electronic health records are

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience with strong communication.
• Experience with Microsoft Office.

Responsabilités

• Greet and register patients promptly and helpfully.
• Check in patients, capture demographics, PCP, and eligibility.
• Collect copays, handle cash, and ensure PCI compliance.
• Route calls and messages; schedule appointments.
• Manage reception area; coordinate with clinical staff.
• Handle referrals and prior authorizations.
• Prepare hospital transfer packets and coordinate calls.
• Maintain records for reporting and regulatory compliance.
• Assist in creating clinic schedules and on-call participation.
• Serve as super user for clinical applications and billing SMEs.
• Assist with interviewing and onboarding new employees.
• Monitor KPIs and support new processes.
• Ensure clinic stocked with supplies; place orders.
• Support audits and safety inspections; travel as needed.

Connaissances

Customer service

Communication

Phone etiquette

Microsoft Office

Scheduling

Formation

High School Diploma/GED

Outils

Electronic Health Records (EHR)

Billing software

Description du poste

UnitedHealth Group in Las Vegas, NV is seeking a Senior Patient Care Coordinator who greets and registers patients, assists with scheduling, and supports the clinical team. The role involves collecting copays, handling cash, and maintaining PCI compliance while ensuring a smooth patient flow across the clinic.

Open 24/7 clinic hours with varied shifts; travel to other locations for audits may be required. Strong communication, multi-tasking, and experience with electronic health records are