Senior Patient Care Navigator — 24/7 Clinics & Benefits

Jobtome; Sunrise Manor (NV); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical plan options

Dental & Vision

Education Reimbursement

401(k) Savings Plan

Employee Discounts

Employee Assistance Program

Résumé du poste

Senior Patient Care Coordinator at UnitedHealth Group greets and registers patients, schedules appointments, and handles payments while ensuring accurate demographics and eligibility. The role requires coordinating with clinical staff to maintain smooth patient flow and assist in onboarding and training.

Open 24/7 with a schedule of 4 10-hour shifts including evenings and weekends; travel may be required for audits and training. Competitive benefits included.

Qualifications

• High School Diploma/GED required.
• 3+ years of customer service experience with strong communication.
• Proficiency in Microsoft Office applications.

Responsabilités

• Provide excellent customer service and handle complaints with service recovery.
• Check in patients, verify demographics and PCP capture.
• Collect copays, handle cash, enter charges, and ensure PCI compliance.
• Handle calls, schedule appointments, and route messages.
• Support clinic operations and assist with onboarding and training.

Connaissances

Customer service

Communication

Microsoft Office

Medical terminology

Formation

High School Diploma/GED

Outils

Electronic Health Records (EHR)

Description du poste

Senior Patient Care Coordinator at UnitedHealth Group greets and registers patients, schedules appointments, and handles payments while ensuring accurate demographics and eligibility. The role requires coordinating with clinical staff to maintain smooth patient flow and assist in onboarding and training.

Open 24/7 with a schedule of 4 10-hour shifts including evenings and weekends; travel may be required for audits and training. Competitive benefits included.