Senior Patient Care Coordinator & Scheduling Lead

Jobtome; Las Vegas (NV); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k)

Education Reimbursement

Résumé du poste

UnitedHealth Group in Las Vegas, NV, is seeking a Senior Patient Care Coordinator to greet and register patients, schedule appointments, and support clinical staff. The role includes handling payments, maintaining records, and ensuring smooth patient flow across locations.

The position requires strong customer service, 3+ years in a similar role, and proficiency with Microsoft Office and EHR systems. A 24/7 operation and on-site responsibilities are expected.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience with strong communication skills.
• Intermediate proficiency with Microsoft Office applications.

Responsabilités

• Provide excellent customer service and handle complaints.
• Check in patients, capture demographics and PCP/eligibility.
• Collect copays, handle cash, and ensure PCI compliance.

Connaissances

Customer service

Microsoft Office

Communication skills

Formation

High School Diploma/GED

Outils

Electronic Health Records

Scheduling systems

Multi-system phone line

Description du poste

UnitedHealth Group in Las Vegas, NV, is seeking a Senior Patient Care Coordinator to greet and register patients, schedule appointments, and support clinical staff. The role includes handling payments, maintaining records, and ensuring smooth patient flow across locations.

The position requires strong customer service, 3+ years in a similar role, and proficiency with Microsoft Office and EHR systems. A 24/7 operation and on-site responsibilities are expected.