Senior Patient Access Specialist: Specialty Onboarding

Option Care Health, Inc.; Phoenix (AZ); Presencial; USD 25.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

Dental & Vision

Paid Time Off

401K with Match

HSA Match

Flexible Spending Accounts

Tuition Reimbursement

Family Support

Mental Health Services

Life Insurance

Awards & Recognition

Resumo da vaga

Option Care Health, Inc. is seeking a Senior Specialist, Patient Access - Specialty Operations to facilitate the transition of new patients to home/AIS services.

The role collaborates with Sales and clinical teams to prepare patients for services and ensure a smooth onboarding experience, with a focus on discharge coordination and documentation. Requires infusion therapy industry experience and working in Mountain or Pacific Time.

Qualificações

• High school diploma or equivalent is required.
• Internal Candidates: 1 year experience as a Patient Registration Specialist.
• Healthcare/medical billing experience is a plus.

Responsabilidades

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Supervisor and Manager with special assignments as needed including acting as backup for Lead Specialist.
• Assists Lead by communicating opportunities for improvement in process and offers resolutions to present to PRM.

Conhecimentos

Multi-tasking

Customer service

Attention to detail

Problem solving

Cross-functional collaboration

Formação

High school diploma

Descrição da vaga

Option Care Health, Inc. is seeking a Senior Specialist, Patient Access - Specialty Operations to facilitate the transition of new patients to home/AIS services.

The role collaborates with Sales and clinical teams to prepare patients for services and ensure a smooth onboarding experience, with a focus on discharge coordination and documentation. Requires infusion therapy industry experience and working in Mountain or Pacific Time.