Patient Onboarding & Registration Specialist

Option Care; Sun Valley (CA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with 401K

HSA Company Match

Tuition Reimbursement

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health is seeking a Specialist, Patient Registration to coordinate the transition of new patients to our home infusion services. You will partner with Sales to prepare patients for onboarding and ensure a smooth transition to home/AIS care.

The role requires strong multi-tasking, attention to detail, and excellent customer service. The position supports a fast-paced environment with opportunities to grow within a nationally recognized infusion provider.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience.
• Ability to multi-task in a fast-paced environment.
• Must have strong customer service skills.
• Ability to troubleshoot and collaborate with cross-functional teams.

Responsibilities

• Coordinate discharge and secure nursing and delivery with patient, referral source, sales, and operations.
• Gather, communicate, and obtain all required documentation for new referrals.
• Assist patients with upfront payment and direct to financial assistance when needed.
• Support follow-up on paperwork to ensure clean claims and deny management.
• Assist Supervisor/Manager with special assignments as needed.

Skills

Multi-tasking

Detail oriented

Customer service

Problem solving

Cross-functional collaboration

Education

High school diploma or equivalent

Tools

Billing systems

Job description

Option Care Health is seeking a Specialist, Patient Registration to coordinate the transition of new patients to our home infusion services. You will partner with Sales to prepare patients for onboarding and ensure a smooth transition to home/AIS care.

The role requires strong multi-tasking, attention to detail, and excellent customer service. The position supports a fast-paced environment with opportunities to grow within a nationally recognized infusion provider.