Senior Patient Access Specialist, Specialty Operations

Option Care Home Health LLC; Phoenix (AZ); Presencial; USD 25.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with/for?

Resumo da vaga

Option Care Health in Phoenix, AZ, seeks a Senior Specialist, Patient Access - Specialty Operations to guide new patients through onboarding and coordinate transitions to home infusion services. This role partners with Sales to prepare referrals and ensures a smooth patient experience.

You will manage documentation, payment assistance, and denial management while supporting process improvements across cross-functional teams. Prior infusion/healthcare billing exposure is preferred.

Qualificações

• High school diploma or equivalent is required.
• Internal Candidates: 1 year experience as a Patient Registration Specialist.

Responsabilidades

• Coordinate discharge with patient, referral source, sales, pharmacy, and nursing.
• Prepare and obtain all required documentation for new referrals.
• Assist patients with upfront payment and identify financial assistance options.
• Support claims processing and denial management through follow-up on paperwork.
• Assist Supervisor/Manager with special assignments and act as backup.
• Communicate opportunities for process improvements to PRM.

Conhecimentos

Multi-tasking

Customer service

Detail oriented

Problem solving

Cross-functional teamwork

Formação

High school diploma

1 year experience

Ferramentas

Billing software

Descrição da vaga

Option Care Health in Phoenix, AZ, seeks a Senior Specialist, Patient Access - Specialty Operations to guide new patients through onboarding and coordinate transitions to home infusion services. This role partners with Sales to prepare referrals and ensures a smooth patient experience.

You will manage documentation, payment assistance, and denial management while supporting process improvements across cross-functional teams. Prior infusion/healthcare billing exposure is preferred.