Senior Access Associate — Patient Entry & Scheduling

UVA Health; Manassas (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

PTO and Disability benefits

Health Savings Plan

Certification and education support

Generous Paid Time Off

Job summary

UVA Health is hiring an Access Associate Senior to support patient intake, scheduling, and financial clearance across our academic medical system. The role emphasizes compassionate, accurate entry into care within a high-performing environment.

Responsibilities include patient registration, insurance verification, and collaboration with care teams to resolve complex scheduling challenges, all while upholding UVA Health’s standards of excellence in patient experience.

Qualifications

• High School diploma or equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Register patients and verify insurance with high accuracy.
• Communicate with patients and families, guiding them through processes and expectations.
• Collaborate with clinical teams to resolve scheduling or registration issues.
• Maintain composure in a fast-paced environment while ensuring patient care and compliance.

Skills

Communication

Attention to detail

Adaptability

Team collaboration

Education

High School Diploma or equivalent

Job description

UVA Health is hiring an Access Associate Senior to support patient intake, scheduling, and financial clearance across our academic medical system. The role emphasizes compassionate, accurate entry into care within a high-performing environment.

Responsibilities include patient registration, insurance verification, and collaboration with care teams to resolve complex scheduling challenges, all while upholding UVA Health’s standards of excellence in patient experience.