Patient Access & Registration Specialist

UVA Health; Haymarket (VA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Generous Paid Time Off

Retirement Savings

Disability Coverage

Health Savings Plans

Certification and Education Support

Job summary

UVA Health in Virginia is seeking a Patient Access Specialist to support patient intake, registration, scheduling, and financial clearance across multiple clinical settings. You will engage with patients to provide clear guidance and ensure accurate information flow at every touchpoint.

This role requires adaptability, accuracy, and a patient-centered mindset, collaborating with care teams to resolve complex access issues while upholding UVA Health’s standards of excellence.

Qualifications

• High School Diploma or equivalent.
• Customer service experience preferred.
• Proficient in patient intake and scheduling processes.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with accuracy.
• Communicate with patients and families, guiding them through processes and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced environment while upholding compliance.

Skills

Customer service

Communication

Registration

Insurance verification

Scheduling

Financial clearance

Attention to detail

Team collaboration

Education

High School Diploma

Tools

EHR systems

Patient portals

Job description

UVA Health in Virginia is seeking a Patient Access Specialist to support patient intake, registration, scheduling, and financial clearance across multiple clinical settings. You will engage with patients to provide clear guidance and ensure accurate information flow at every touchpoint.

This role requires adaptability, accuracy, and a patient-centered mindset, collaborating with care teams to resolve complex access issues while upholding UVA Health’s standards of excellence.