Senior Patient Access Specialist – Frontline Care

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 26,000 - 45,000; Full time

Job summary

UVA Health is seeking an Access Associate Senior to streamline patient entry across multiple clinical settings. You will support patient intake, registration, scheduling, and financial clearance, influencing patient experience and operational efficiency.

Responsibilities include accurate patient registration, insurance verification, and coordinating appointments, while collaborating with clinical teams to address complex scheduling issues in a fast-paced, compliant environment.

Qualifications

• High School Graduate or Equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Register patients, verify insurance, and update demographics with high accuracy.
• Coordinate and manage appointment scheduling across a variety of services.
• Communicate clearly with patients and families about processes, expectations, and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced environment while upholding compliance standards.

Education

High School Graduate or Equivalent

Job description

UVA Health is seeking an Access Associate Senior to streamline patient entry across multiple clinical settings. You will support patient intake, registration, scheduling, and financial clearance, influencing patient experience and operational efficiency.

Responsibilities include accurate patient registration, insurance verification, and coordinating appointments, while collaborating with clinical teams to address complex scheduling issues in a fast-paced, compliant environment.