Senior Patient Access & Scheduling Specialist

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 38,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Generous time off

Job summary

Sanford Health in Sioux Falls, SD, seeks a Senior Patient Access Representative for the Talley Building clinic. You will schedule procedures and testing, handle front-desk registrations, and coordinate with physicians and support staff to ensure smooth patient flow.

The role requires knowledge of medical terminology, strong customer service skills, and EMR proficiency. Experience in a medical office is preferred; a high school diploma is encouraged, with post-secondary education helpful.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Previous medical office experience preferred.
• Prior electronic medical records (EMR) experience preferred.
• Knowledge of medical terminology; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Collaborate with multi-disciplinary team to ensure medical services are scheduled.
• In-person scheduling and phone scheduling for procedures and testing.
• Serve as liaison between patients, families, physicians and staff; manage provider schedules.
• May train and mentor new employees; may serve as EMR super user.

Skills

Customer service

EMR proficiency

Scheduling

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Tools

EMR systems

Job description

Sanford Health in Sioux Falls, SD, seeks a Senior Patient Access Representative for the Talley Building clinic. You will schedule procedures and testing, handle front-desk registrations, and coordinate with physicians and support staff to ensure smooth patient flow.

The role requires knowledge of medical terminology, strong customer service skills, and EMR proficiency. Experience in a medical office is preferred; a high school diploma is encouraged, with post-secondary education helpful.