Patient Access & Scheduling Specialist

sanford; Sioux Falls (SD); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Sioux Falls, SD, is seeking a Patient Access Representative to deliver exceptional service as the first point of contact, in-person or by phone, ensuring a welcoming patient experience.

The role covers registration, scheduling, and coordination of patient documents, with duties from greeting and demographic verification to collecting payments and assisting with insurance concerns.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Greet patients & verifies demographics.
• Work with scheduling to coordinate appointments and referrals.
• Handle front desk tasks, collect co-pays and manage the registration queue.

Skills

Customer service

Communication skills

Phone etiquette

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health in Sioux Falls, SD, is seeking a Patient Access Representative to deliver exceptional service as the first point of contact, in-person or by phone, ensuring a welcoming patient experience.

The role covers registration, scheduling, and coordination of patient documents, with duties from greeting and demographic verification to collecting payments and assisting with insurance concerns.