Patient Access & Scheduling Specialist

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to provide exceptional customer service as the first point of contact in clinic or phone interactions.

Primary duties include registration, scheduling, and coordinating referrals, while supporting various hospital departments and ensuring accurate patient data and payments. A strong focus on welcoming patients and maintaining a safe environment is required.

Qualifications

• High school diploma or equivalent preferred.
• Post-secondary education helpful.

Responsibilities

• Greet patients and verify demographics.
• Create, scan, and route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Arrange financial responsibility and patient financial discussions.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education

Job description

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to provide exceptional customer service as the first point of contact in clinic or phone interactions.

Primary duties include registration, scheduling, and coordinating referrals, while supporting various hospital departments and ensuring accurate patient data and payments. A strong focus on welcoming patients and maintaining a safe environment is required.