Senior Patient Access & Scheduling Coordinator

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Work/life balance benefits

Job summary

Sanford Health in Sioux Falls, SD seeks a Senior Patient Access Representative to coordinate patient intake, schedule procedures, and liaise with medical staff. You will review orders, manage resources, and support front desk operations in a fast-paced environment.

The role requires medical terminology knowledge, customer service experience, and EMR familiarity. Training and confidentiality are essential, with a focus on teamwork and efficiency.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Previous medical office experience preferred.
• Prior electronic medical records (EMR) experience is preferred.
• Must have knowledge of medical terminology; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Collaborates with multi-disciplinary team to ensure medical services are scheduled for patients.
• Reviews procedure/surgery orders and schedules all necessary resources to perform the procedure/surgery.
• Manages provider schedules and acts as liaison between provider and supporting staff.
• May perform registration duties at the front desk and train new employees.
• May serve as an EMR super user and uphold confidentiality.

Skills

Customer service

EMR experience

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Sioux Falls, SD seeks a Senior Patient Access Representative to coordinate patient intake, schedule procedures, and liaise with medical staff. You will review orders, manage resources, and support front desk operations in a fast-paced environment.

The role requires medical terminology knowledge, customer service experience, and EMR familiarity. Training and confidentiality are essential, with a focus on teamwork and efficiency.