Senior Patient Access Specialist - Scheduling & Front Desk

sanford; Sioux Falls (SD); On-site; USD 25,000 - 34,000; Full time

Job summary

Sanford Health, the largest rural health system in the United States, is seeking a Senior Patient Access Representative to coordinate scheduling of procedures and testing at the Talley Building. This role involves in-person front desk work and phone outreach, serving as a liaison among patients, families, physicians, and staff.

You will manage provider schedules, review orders, obtain prior authorizations when needed, and may train new employees while demonstrating professionalism and

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Previous medical office experience preferred.
• Prior electronic medical records (EMR) experience is preferred.
• Knowledge of medical terminology; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Schedule procedures and testing for patients.
• Review orders to schedule resources for procedures/surgeries.
• Manage provider schedules and front desk responsibilities.
• Collaborate with patients and providers to demonstrate medical necessity to insurers and obtain prior authorizations.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education

Tools

EMR software

Job description

Sanford Health, the largest rural health system in the United States, is seeking a Senior Patient Access Representative to coordinate scheduling of procedures and testing at the Talley Building. This role involves in-person front desk work and phone outreach, serving as a liaison among patients, families, physicians, and staff.

You will manage provider schedules, review orders, obtain prior authorizations when needed, and may train new employees while demonstrating professionalism and