Senior Patient Access & Scheduling Specialist

Good Samaritan Society; Rapid City (SD); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) retirement plan

Job summary

The Senior Patient Access Representative at Sanford Health in Rapid City, SD serves as a liaison between patients, families, physicians and medical staff. This role coordinates scheduling of procedures, reviews orders, and ensures necessary resources are available.

It may include front desk registration, EMR super-user duties, and collaboration with a multi-disciplinary team. Candidates should have a high school diploma, prior medical office experience, knowledge of medical terminology, and at

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Previous medical office experience preferred.
• Knowledge of medical terminology; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Acts as a liaison between patients, families, physicians and medical staff.
• Schedules medical services, reviews orders and coordinates resources.
• Manages provider schedules and supports front desk/registration duties.
• Demonstrates professionalism, maintains confidentiality, and uses EMR proficiently.

Skills

Customer service

Medical terminology

Problem solving

Education

High school diploma

Tools

EMR software

Job description

The Senior Patient Access Representative at Sanford Health in Rapid City, SD serves as a liaison between patients, families, physicians and medical staff. This role coordinates scheduling of procedures, reviews orders, and ensures necessary resources are available.

It may include front desk registration, EMR super-user duties, and collaboration with a multi-disciplinary team. Candidates should have a high school diploma, prior medical office experience, knowledge of medical terminology, and at