Patient Access & Scheduling Specialist

Good Samaritan Society; Sioux Falls (SD); On-site; USD 33,800 - 47,840; Full time

Job summary

Sanford Health in Sioux Falls is seeking a Patient Access Representative to provide outstanding customer service at first contact. You'll handle patient registration, scheduling, insurance verification, and financial counseling in a fast-paced healthcare setting, ensuring a welcoming, accurate check-in experience.

Work with providers and nursing staff to coordinate appointments, coordinate referrals, and manage multi-line phone communications.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Register patients and verify demographics.
• Schedule appointments and coordinate referrals.
• Verify insurance and provide financial counseling.
• Handle multi-line phone system and patient communications.
• Prepare charts and organize patient documents.

Skills

Customer service

Medical terminology

Phone etiquette

Education

High school diploma

Post-secondary ed.

Job description

Sanford Health in Sioux Falls is seeking a Patient Access Representative to provide outstanding customer service at first contact. You'll handle patient registration, scheduling, insurance verification, and financial counseling in a fast-paced healthcare setting, ensuring a welcoming, accurate check-in experience.

Work with providers and nursing staff to coordinate appointments, coordinate referrals, and manage multi-line phone communications.